Technology strategy development for a FTSE100 home builder
Lack of a group wide technology strategy
Operating as a federated business across 20+ units, the client grappled with localised ways of working, shadow IT and inconsistent data quality. A lean central IT function was consumed by tactical firefighting, leaving limited bandwidth to shape a strategic digital agenda.
Leadership sought a pragmatic, business-led IT strategy that would prioritise high value capabilities, build a credible investment case and create a 3–5 year roadmap to standardise, simplify and modernise the estate - without losing the agility needed on sites and in regional businesses.
Technology capability mapping and sector-specific innovation ideation
Through interviews and cross-functional workshops we surfaced current-state pain points and business ambitions. We identified 85 opportunities, including 19 innovation ideas (e.g., digital field operations, advanced analytics, customer experience upgrades).
Using value, feasibility and change readiness criteria we prioritised and shortlisted 10 transformational opportunities for the roadmap. For each, we produced a high-level investment case (benefit drivers, indicative technology options, resource plans) and sequenced delivery to balance group standards with regional realities.
We wrapped this in an implementation playbook including governance, success factors and delivery considerations - to enable controlled roll out.
£75m+ of identified benefits and priority list of innovation pilots
- £75m quantified benefits over 7 years for c. £27m investment (~171% undiscounted ROI) with clear benefit drivers
- Focus on the vital few: 10 prioritised initiatives sequenced into a 3–5 year roadmap to accelerate time to value
- Reduced variability: standardisation and data quality improvements that curbed shadow IT and improved decision making
- Delivery readiness: investment cases, dependency maps and a pragmatic plan enabling confident mobilisation and governance throughout the duration of the transformation programme
